FREQUENTLY ASKED QUESTIONS
We do our best to process and ship your order as quickly as possible. Typically, you can expect to receive your order within 3-5 business days after it has been shipped. Please note that shipping times may vary depending on your location and the shipping carrier.
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. You can return or exchange any item within 30 days of purchase, as long as it is in its original condition, never been used and packaging still intact.
If you need to change your shipping address, please contact us via Whatsapp as soon as possible. We will do our best to update your shipping address before your order ships. If your order has already shipped, we may not be able to make changes to the shipping address.
Once your order has shipped, we will send you an email with a tracking number so you can track the status of your order. You can enter the tracking number on the shipping carrier’s website to get real-time updates on your shipment.
Our main support contact system is WhatsApp, but you can also reach us by phone, email, or live chat. Our customer support team is available to assist you with any questions or concerns you may have. Please feel free to reach out to us on WhatsApp or any other support channel that is convenient for you.